AMAZING is all I can say. Phaedra is the best insurance agent around. We have quite a few insurance plans with her for different investments and businesses and she is always shopping competitive rates for us, helping us to have the best coverage for our needs without being over insured. She knows her stuff, is on top of it, always follows up with me on things, conducts annual reviews and is always helpful with my questions. I even had to call her spur of the moment because I had an expired insurance card in my car when I get pulled over and she emailed it over to me within minutes so I could give it to the officer. I definitely recommend taking a look into what she can do for you. She is awesome!