We have brought our vehicle to this location just a few times. A simple oil change did go well despite the long wait. They quote you a time of 45 min-1hr and you end up being there for 2hours atleast even with an appointment. If you have a repair done here dont bother trying to follow up for the same issue. We had to replace our alternator recently and ever since we have experienced very poor customer service from the front desk. They give you the run-around about your repair questions or concerns.They are rude to say the least. The staff seems to never hear any of the noises under the hood that the we, the carowner, hear. You ask to go on the test drive with the employee and they deny you the opportunity. Or they say the mechanic is at lunch right now. It seem they take lunch break all day. Overall i will not bring either of my two cars to this shop again nor will i refer to any of my friends.