I frequent this location on my weekly grocery shopping trips. It being the closest Smith's to my home. Prices here tend to be better than Vons and Albertsons. Which is one of the reasons I shop here. The staff are always helpful when I've had a problem or question. Granted I usually shop in the middle of the night on weekdays. So I typically use the self-checkout and that's when the shelves are being restocked. Except for the boxes of items laying in the aisles the employees are restocking, the store is clean. There isn't a problem with parking or in-store traffic during that time of the day. So I can't comment on those issues when it's busier.
Signing up for their club card gets you extra discounts via digital coupons and also $0.10/gal off per $100 spent per month at their gas station(Limit $1/gal off per fill up I believe). I have also received some bonus coupons and even a few free items for being a frequent shopper. They do also have a weekly free friday download item.
A few times I had a problem with digital coupons not registering on checkout. Each time it was corrected promptly by the employee working the self checkout station or at customer service. Good reminder to always double check one's receipt to make sure its accurate!