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| - This hotel was horrible! Let me start by saying, do not stay here! To start, they gave me the wrong room, on purpose. No one answers the phone at the front desk so I kept having to go downstairs to resolve anything. The toilet in the first room was filthy, covered with fecal matter and the shower was clogged. Once I got into the larger room which I paid extra for originally, it sent any better. The rooms are nothing like the website. Instead, they are the same, old, disgusting rooms from the Imperial Palace. There was a puddle of urine, literally, under the sink, as if someone has just gone wild in there and house keeping did not care to clean it up. When I checked out, the front desk refused to give me my deposit back that I paid in cash because they insisted I ordered $100 worth of room service, which I never did. They were rude and thieves. I will never stay here again.
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