Came here on a Sunday evening the restaurant was not full
The decor is nice but it was very hot therefore it was uncomfortable and sweaty throughout dinner time.
Service ..HORRIBLE
They have a regular menu and extensive long daily special menu, when we were done putting in our order the waitress asked if we would like any soup or salad, not knowing it is actually PART of our meal I kindly declined, until my boyfriend reminded me that our chirashi is suppose to come with soup and salad like their sister store inatei. I asked another waitress if the soup and salad is complementary and the original lady that took our order was very sneaky listening to our conversation on the side and when I mentioned I never knew and asked for the soup and salad again the lady that took our order interrupted and stated she offered but we refused.
** I personally think if it was complementary then why would you bother to ask? instead you could have advised or just brought us our soup/salad, if I didn't ask what will happen to my soup or salad that comes along with my meal???..i got my soup and salad at the end..
Food..nothing to wow about
We ordered
The conch sashimi from the daily special menu - It tastes good and fresh but some of our sashimi fell into the pile of salt which was garnish on the plate and made some of the sashimi pcs VERY SALTY !!!!
We ordered a Chirashi.. Nothing special with the sashimi selections no unagi, like the traditional chirashi..unfortunately I like the chirashi from inatei more then this location
We ordered a salmon spider roll 5 pcs..the roll was very thinly cut into 5 pcs and it only uses the legs of the soft shell crab, and not all of the sushi pcs had equal ingredients some had more some had less or missing...not great
**Our sushi roll came last after when we completed the chirashi, which was at least 30-40mins when we asked the waitress she brushed us off by saying it's coming and got another person to check for us, and I noticed the sushi bar chef's reaction which indicated the order was lost...disappointing...wasn't packed..not ayce..why is it missing !!! Even the table behind us where asking where did their sushi go...
When we tried to get service many of the servers just looked over and walked pass us even when they saw us waving them down. There was a server who looked at us when we waved and instead of coming to attend our needs she went and cleaned tables.........
The one star is only towards one of the male server in the restaurant that tried to assist us to the best every time we waved him down, all of the other waitress within the restaurant..i don't want to comment
I definitely would not be coming back, and would rather spend my money on other sushi places that deserve my spending.