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  • Friends and I went to this Cocos location because it was on our way home and I have always had pleasant experiences with this company. I have to say, this is the worst Cocos location I've ever been at. The food made us feel sick, the service was horrible and the waiters and waitresses were rude. Our original plan was to go to National Pancake Day at IHOP. After seeing the line at IHOP we deiced to find somewhere else. I saw the cocos on the way home and we decided to stop there. When we first got there, over 6 of their tables were dirty wish dishes piled high. The waitress came out and said there was a party of 30 and it would take an hour for our food to be out. She cleaned off a table and sat us. We accepted and started looking at the menus. A random waiter came out, brought us our drinks and told us that they were no longer making pancakes, which is the reason we went there in the first place. We all decided to change our orders when our waitress came out and offered us the pancakes. We assume the cooks did not want to be bothered making more pancake batter and asked the waiter to tell us they were out. Some time had passed and we were all out of water with no service. I asked another random waiter for water and our free bread basket that every cocos normally provides. He gave me a dirty look and went into the back. 25 mins later our waitress comes back and finally asks if we need anything. I asked for the bread basket and she rolled her eyes and explained that they didn't have any bread and started walking away. I had to raise my voice to ask again for at least the water refills. When we got our food, it tasted fine, at first, but it made all of our stomachs hurt after a few mins. It was the worst service I've ever received at a Cocos! I didn't even tip and I am always a generous tipper. Also, this terrible service was from the night shift staff.
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