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  • This place is so over-rated. The only reason we went there is for convenience three times since living in Southern Highlands. It's amazing this place runs like it does considering its owner was a big strip vp of f and b with Caesars corp. There is zero leadership in this place. Absent owner. Arrive. Dirty tables everywhere; but have to wait 15 minutes for a table. It's Sunday folks staff accordingly. Finally seated. Menus are laminated; all of the laminated corners are peeling back and dirty. Server shows up after we sit for 10 minutes and says sorry I will be back. 5 minutes later takes a drink order. Cloudy old iced tea. Gross. No sweet and low on table. Had to ask for it. We order our food. Takes 15 minutes. We watch as dirty tables around us sit dirty for up to 20 minutes as they have a wait list. What a shame. Ordered chicken sandwiches. Comes out with what looks like a 3-4oz half chicken breast on a big bun. Hardly sized properly to fill the bun. Plate smoking hot with the lettuce and tomato sitting directly on the hot plate. Now cooked and wilted. Comes with nothing? No mayo? Nothing?? Fries cold and a very small portion. Embarrassing. Asked for mayo to put on the sandwich. Also ordered a French onion soup. Came out with our sandwiches rather than before. Soup had so much thyme in it......tasted like a beef broth thyme soup. Gross. Went to get ketchup from the condiment caddy and it was empty. This place is dirty. Lacks the basics. Server was scatter-brained. No management presence. Bussers moving at a snails pace. Cooks eating behind the line. We rode our bikes to lunch. When leaving we saw two servers out back smoking. One was our server. Now I know why she was not around and why we waited so long. Wonder if she washed her hands. I guess three times is a charm. We want this place to be great because it's so close. Not again. Shame on you owner; you know better.
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