I was in the market for a extra large suv. I search high and low to find my new expedition el. Let me tell you what a fine vehicle. Room for 8 full grown adult men. When another dealer tried to tell me there were no more of them and I was out of luck I hit the internet up and found a possible hit at Chapman. As my wife and I pulled up. We did the old I am driving your lot to see what you got don't bother me thing. Sure enough there it was I immediately thought where is the sales person at closing time on a Saturday night with time for a sale. Annmarie met me at the front door and politely asked if I'd been helped and if I needed water. We looked at the truck and new it was what we wanted. Skip all the crap the gm asked me what it would take to get me in it. I was surprised it's always the other way around. So I low balled the heck out of him. With a reply of nope can't do it I said to him you start high. I start low. We meet in the middle. After all was said and done I paid what I expected got treated like royalty. And for once have lost the image I use to think car sales people carried. For those of you who don't know how to run a deal I feel sorry for you I give lessons. For those who throw a fit to get what you want grow up it's their job and they are people too. Treat them with respect and dignity and you could come out ahead of the game. I have all of my paperwork all my warranty info and Annmarie, Mike, and the contract lady I think it was Kelley were awesome to give me the pleasure of buying my first brand new vehicle with 13 miles on it.