First Impressions
=============
Cozy, inviting, just like a shop you'd find tucked away in the side streets of Japanese cities. Staff seemed friendly and the place is clean!
Food
=====
We order two set lunches--Great food! You can put this up there with the best.
The service however, is confusing. Don't get me wrong they are really nice, but today I was a bit dumbfounded.
Me and my girlfriend both ordered a lunch combo. Lunch combos come with a drink and free refills.
** But Apparently you cannot share drinks.**
- When we asked for refills we figured we'd get a refill and we can swap so we get to try out all the drinks. (Its coffee or tea, but they're both premium coffee and premium teas)
- We kinda just blurted it aloud that we'd swap drink so we get a taste--and this is where the waitress jumped in and said we cannot do that.
- 0.0...so she was very insistent that we cannot share our drinks, even though refills are free.
- If we want to taste the other drink we have to buy it... 0.0.
I found that ridiculous so we said okay but we share our drinks anyways. I'm sorry but the meal is $$$ and I find the rule silly.
We got weird stares and so we finished and left as full, satisfied but unhappy customers :(.
Will we come back again?
===================
No. Money is hard earned and I'll spend it in places that provides good customer experiences. It might be a custom that we are unaware of but leaving unhappy after spending a not insignificant amount of money on food doesn't seem to make any sense.