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  • First Impressions ============= Cozy, inviting, just like a shop you'd find tucked away in the side streets of Japanese cities. Staff seemed friendly and the place is clean! Food ===== We order two set lunches--Great food! You can put this up there with the best. The service however, is confusing. Don't get me wrong they are really nice, but today I was a bit dumbfounded. Me and my girlfriend both ordered a lunch combo. Lunch combos come with a drink and free refills. ** But Apparently you cannot share drinks.** - When we asked for refills we figured we'd get a refill and we can swap so we get to try out all the drinks. (Its coffee or tea, but they're both premium coffee and premium teas) - We kinda just blurted it aloud that we'd swap drink so we get a taste--and this is where the waitress jumped in and said we cannot do that. - 0.0...so she was very insistent that we cannot share our drinks, even though refills are free. - If we want to taste the other drink we have to buy it... 0.0. I found that ridiculous so we said okay but we share our drinks anyways. I'm sorry but the meal is $$$ and I find the rule silly. We got weird stares and so we finished and left as full, satisfied but unhappy customers :(. Will we come back again? =================== No. Money is hard earned and I'll spend it in places that provides good customer experiences. It might be a custom that we are unaware of but leaving unhappy after spending a not insignificant amount of money on food doesn't seem to make any sense.
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