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| - I have been a long time patron of SkinnyFats. But after our visit this morning, I can sadly say that no more. I ordered for breakfast, as I always do, the Steak Eyes (with my eggs over medium).
When my meal arrived, I was dismayed to see that not only had the eggs not been cooked as ordered (they came over easy), the steak medallions were considerably smaller than they usually are (think a third of the size) and the biscuits had been replaced with what appeared to me to be a cornbread muffin. I let the staff know, and they informed me that they had just changed the menu and that the new jalapeƱo cornbread biscuits were now standard. Fine, I figured, I'm open to trying new things. But the tiny fillets were a major disappointment. In any case, I sent my eggs back to be cooked correctly.
I waited five minutes as my companions began eating their meals. When my food arrived, the eggs were AGAIN cooked over easy despite my explicit request that they be cooked over MEDIUM. At this point I said "f*** it, I'm hungry" and ate it anyways. I was already behind my party and decided to eat it as is.
Needless to say, this visit was deeply disappointing for a few reasons. First of all, the recent "menu change" clearly translates to much smaller portion sizes (two of my companions, who have also been SkinnyFats fanatics for years, also noticed that their portions were more meager than usual on the sandwiches they ordered). Secondly, it's clear that there is zero quality control from the kitchen. The fact that my eggs were screwed up not once, but TWICE, was frustrating to say the least.
At the end of the day, I'm bummed that one of my favorite local eats has let itself go by forgetting the formula of customer service and quality that made me fall in love with it in the first place! RIP SkinnyFats. You will be missed.
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