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  • My wife and I have a thing for furniture. Not actually buying furniture, but shopping for it (or so it seems). Rarely do we pass a furniture store (new or used) that we've not stopped in once or twice (or three times). Bigs is no exception. When we lived on this side of town we stopped a few times just to check out what they had. We weren't in the buying mood at the time because we were house shopping. Once the offer on house was accepted we went back to Bigs to look for a sofa and dining room table. On that trip (in November 2009) we found a couch that we loved. It was the most comfortable thing we'd ever sat on, and it was quality without paying a fortune. Fast forward to November 2010. We've gone all over looking for another couch that matched the one we found at Bigs. Well, we came back the weekend after Thanksgiving, hoping they had some deals. Well, we fell in love with that couch all over again. This time we bought it. We also ended up getting a dining room table that was a steal compared to other similar tables at other stores. On this trip, we were helped by a very friendly saleswoman. She wasn't pushy, gave us space, and worked with us to give us a better deal than the advertised one. The other staff we worked with were also incredibly helpful and very friendly. They were having some issues with their new financial system, so I had to go back and sign some paperwork. They went out of their way to assist me even though they had already received my money. We had two different deliveries, as our couch was special ordered. The delivery staff was very friendly and professional. Both deliveries arrived within the scheduled window. They were very careful in the set up of the furniture, and also very cautious of brining in any outside debris on the furniture or on their feet (the second delivery happened the day after a 4 day rain fest). We interacted with a lot of furniture stores. We've purchased from a few, and Bigs is now one of our favorites. They have good quality, friendly and helpful staff and consistent service.
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