If it weren't for the great pediatricians here I would never come back again. The front staff is a joke. So unhelpful. First time I came in They told me they called my insurance company to check if shots and well checks were covered... They told me there was no charge. Last time I went in they told me I have a bill of $1132 or so... WHAT?! Are you kidding me?! Then they said since my insurance changed to call my insurance company (as I wait in their dirty lobby that looks like they haven't cleaned since they got there) and make sure everything is covered. Umm... Isn't that your job? Isn't that why you sit there at the front desk??
Tip to the crew. Smile. Don't be rude. Mop the floor at least once a month. It's disgusting. And call our insurance company and actually make sure what you tell us is what we owe.