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  • I figured I'd try this location again since I was too tired to drive down to Fashion Show and I needed to purchase a few gifts and not much has changed. I was again ignored when I walked into the store and no one spoke to me until I got to the PINK side. I was helped by Sarah. I didn't feel too "connected" (normally the girls at VS make me feel like I'm chit-chatting with my best friend), but it was a relief to have someone NOT ignore me and actually be knowledgable about the product as well as share what she liked personally. (I've never seen Sarah at this location so I'm assuming she's new? I know other locations are super pushy with the way they attend customers, so I'm assuming that's why she wasn't super extroverted. Either way though, she was very sweet and friendly.) Sarah was the only salesperson I saw that was helping customers. I saw a lot of the other employees just chit chatting with each other. When I got to the register, there was a bit of a line and only one cashier, but she was pretty quick. Overall, my experience this time was mediocre. I don't understand how only ONE person is helping customers and you've clearly got a handful of people who work there. From a retail standpoint, that's just absurd. You can talk to your co-workers and goof off after store hours, but instead you're ignoring potential customers who may need help. These girls need to be trained better as it's clearly a flaw in management. Definitely the last time I'll ever shop at this location. I do hope sales associates like Sarah continue doing well though and make this location better with the passing time. It's just the other employees that end up making me regret even contributing to their sales goal at this location. Sorry VS at Downtown Summerlin, but you're just a disappointment. The three stars are for Miss Sarah for being helpful and sweet. Everything else was just, "blegh".
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