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  • Another sandwich place franchise in town, with several locations in Charlotte. The one located on Remount is close to work, so lunch I went. Sandwich options is ok. Chicken or beef mostly, cooked on the grill. There is cold cut option, but amazingly they have corned beef but not roast beef. I had the Philly Cheesesteak while my bf had a cold cut turkey. Ordering process is a bit chaotic. So the first person behind the machine only takes sandwich order and your name... Nope they don't care if you want fries or drinks or anything, just the sandwich and name. Then you go down not even 7 feet to another person, who now needs to finalize your order and take your money. The problem is if you want fries, she has to yell out to the kitchen staffs, who are between the 1st order machine and the cashier. And all of the sudden Greg or Craig become an issue. So why don't we just tell the 1st person to begin with? End result is you may or may not have your fries when your sandwich comes out. Awesome! The food quality is nothing spectacular. I like the crunchy bread. But they don't give you much meat for $4.50 6-inch sandwich. It's more noticeable when you dont ask for much filler items. I almost needed a microscope to find the turkey hiding under the lettuce. The fries was good, but this is no Five Guys, these fries are not meant to be shared. And lastly the staffs there were a little unsympathetic for such a new place... If they don't care now, gosh they really won't care later. Good luck Penn Station, I think you may need it to survive.
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