I found this location on the internet. It was pretty close to home, and had good rates even though the access hours were short, I thought it would work. I called before I went and reserved a unit. I showed up with two cars packed full of my stuff. First I spent 10 minutes or so completing paperwork. Then, we were shown to "our" unit. Only to find it was on the second floor with no elevator. Really? I had to scramble on a Sunday afternoon to find another place that was close by and open on Sunday.