Bad service, horrible attitude, and overcharging.
I ordered the smoked sausage breakfast to go; at pick up Alex made me wait and stand over 7 mins while she played with the cash register; when she finished with the register, she charged me a $1.50 up charge for the smoked sausage breakfast which is listed at $7.95 on the menu and online. I thought that was a little off and showed her where it said $7.95 on the menu for the smoked sausage breakfast; she got the manager. Mgr Ashley started talking very loudly AT me with a condescending attitude and said it was because I wanted smoked sausage in my smoked sausage breakfast (HUH???) that I was assessed an up charge. Then she changed her mind and said it was the poached eggs which were up charged a $1.50 fee. I let her know I've never been charged extra for poached eggs in all the years I've bought from them. Then she acted like she wanted to be magnanimous and do me a favor and give me a discount "just this one time." No one could show me an up charge for poached eggs on the menu. I asked for a higher Mgr and none was in the restaurant. I just decided to leave, I wouldn't enjoy the food at that point.