Clean and bright...a warm, welcoming feeling. Been there twice and the service was hit or miss. Not rude but not memorable. The food was the let down though. The wings tasted par baked from the day before then fried and lathered in sauce...a really "off" flavor. Tenders better than the frozen stuff but still, lacking. Loved the sauces and gravy. All in all, less than what were my expectations and not sure if a 3rd visit is warranted.