When I first got my kitten, I was a little hesitant to go to Dundas West Animal hospital because although they're in my neighbourhood, they seemed like a high-end, pricy animal hospital, and I'm a student who needs to save money. My friends at work insisted I bring my cat here because they took care of one of my friend's cat when the cat had a health emergency, and they facilitated the adoptions of the kittens of another friend's cat.
Being a first time cat owner, I booked Tobias' first appointment too soon after I adopted him, and it was still too early for his second set of shots. The technician told me he would waive the check-up fee the next time I went in, so that I wouldn't have to pay again when I brought Tobias back for his shots. I thought that that was nice of them and it helped me trust that they wouldn't charge me for unnecessary things.
The staff is very professional and friendly, and Tobias is happy and healthy, so I can't ask for more. I definitely recommend Dundas West Animal Hospital.