I was taken aback by the lack of service from the two females working the host stand on 9/17 at about 1pm. We walked in, after about 15 seconds of the staff chatting with each other and completely ignoring us standing in front of them, the hostess very abruptly said "you can just choose a seat in the bar." Wow, no "hello", no "welcome to Red Robin", no greeting at ALL - and we didn't WANT to sit in the bar. We were there to eat a meal and wanted to sit at a table in the dining room. There was not a wait and many tables were available. Very lazy, dismissive, unwelcoming and quite frankly, really rude - suggest some intensive guest training with the front of the house staff.
Service at the table (Caleb?) was very good (and welcoming - in contrast to his colleagues manning the podium up front.) Food took quite a while to come out - husband's medium-well requested burger was more like medium-rare. Really like the Tavern Double burger - it's nice to have a more reasonably sized portion.