I started going there after being less than impressed with several threading places (don't let anyone fool you, they hurt!) I was booked with Tori for my eyebrows and she was awesome from the get-go! Super friendly, she put me at ease about my now-thinning eyebrows from being over-threaded, and she suggested a product to help with regrowth. I have been going ever since and she's always quick and on time. And I have to say, this is the best place to go if you're a wuss about pain because each time I've gone, it was truly pain-free!