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  • I'm also a bit torn on this place. I've been here a few times and the food is relatively good. The chicken wings are phenomenal while the pizza is actually better at Hungry Howie's. The service for the most part has been quite good except for my encounter on Friday. We decided to do a take-out order. When we arrived, there was a guy at the register who was nice and friendly. However, he was chewing gum like there will be no tomorrow. I believe that this is a health code violation since he handled food. I let his gum chomping be and a few minutes after I placed the order, I noticed that I had a text coupon on my phone. At this point, the manager was at the front counter and I asked her if she can take a look at the my order so I can possibly get the discount. The manager swiftly asked if I had already paid for the order which I said that I did. She said, "well there is nothing I can do because you already paid for the order!" What do you mean there is nothing you can do?! Cancel the order, refund my money, and place a new order. Just tell the cook in the back not to make the duplicate. The manager should have expressed more empathy and said, "Oh I'm sorry about that, let me see what I can do. What pizza did you order? Oh, I am sorry but you ordered the 16" pizza but the coupon is good for the 14". For your trouble, I'll deduct a buck or two from your order, or give you some breadsticks but next time we would appreciate if you can let us know ahead of time if you will use a coupon." I'm not really sure if I'll be back to this place anytime soon solely based on my last experience.
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