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  • I went to this location 4 times during the holiday season. One time the cashier lines were long so I waited - no big deal - they were just busy for the holidays. Another time, I waited in the returns/exchanges line for what I would consider an unacceptable length of time, but that cashier lady was very nice so I didn't mind as much. The other two times I went later in the evening to avoid the crowds, but still waited in "line" of 1-3 people and watched the cashiers chit chat about personal plans while we all waited to pay. Eventually someone loudly complained and they offered to ring us up. They were kids working there; hopefully just temporary help hired for the holidays but I haven't been back since. Kohl's has some great deals sometimes, but I wouldn't go here expecting good customer service
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