Amazing rooms. Wonderful check in experience. However i ordered dinner their and the cashier was just absolutely hateful, slammed the food, told me how much it was and threw my change at me, did not greet me nor tell me thank you for my business was too busy trying to hurry up and mop to get out of their (obviously was close of her shift), as a marriot employee i expected better and i always stay late if need be without complaints or ever throw an attitude towards guests. Upon checkout i got the emailed folio to discover i was charged for the two $5 water bottles placed in the room, which i knew for a fact i did not touch them. I called and was transferred three times, managment did not believe me and put me on a long hold before informing me houskeeping and the front desk "accidentally charged me", and they would refund it and basically hung up. No apology. Nor no representation of the marrior LEARN standards, whether i stay on employee rate or not i expect good customer service especially coming from management, i did tell my managment about this experience as well as writing this review. Beside that you have a beautiful hotel- but i will not return.