So after having to hunt down an American Eagle location that was still open for business (Tempe Market and Fiesta Mall locations have both closed), I came to the Chandler location. I wasn't too thrilled to do so because on previous visits the customer service has been average at best. Though this last visit changed my mind. I got fantastic service doing my returns and exchanges! I usually dread doing returns. It seems at most places sales people tend to treat you like a plague on humanity once they realize you aren't spending money in their store but that didn't happen here. The staff went out of their way to make me feel important and help me get the item I wanted to exchange online since they didn't have it in the store. WOW! I was just blown away. Keep up the fantastic work AE Chandler!