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| - I took a half day at work and booked myself a day at the spa. I booked lunch and a facial, which came with the water therapies.
I have to say, I had higher expectations. I've heard great things about the spa from friends so I was really excited to go, but I felt like everything was just a little underwhelming.
The place was quite busy for a Thursday afternoon which was nice but also I can't imagine how busy it would be on a weekend?
When I arrived I had to wait 5 minutes in line. I know this sounds a bit ridiculous to complain about, but there were about 5 employees in the lobby and somehow everyone was busy.
I saw that there were people at every floor, waiting to help you, but I would expect them to approach you and offer help. Instead I had to approach them and ask where to go/what to do. At some points there weren't even people there to help.
The place is beautiful. It has an old feel to it, wooden walls, cozy spa like atmosphere. There's a lot of water facilities but overall I found that it could be better. Maybe it was outdated and I could tell and that was it. I'm not quite sure. I guess I feel like if I'm at a day spa walking around in my robe, I'd feel comfortable taking my flip flops off for a minute or two and I didn't. They had staff constantly cleaning but for some reason it never felt clean enough.
The change room just wasn't clean enough for my liking, and like I said above there were people cleaning while I was there. I felt the bathrooms were quite small and just didn't give me the comfort I want in . I don't think this is a reflection on the cleaning, I think it's a facilities issue. Things are old, water is taken throughout the change room; it just seems like there must be a better way to keep the floors clean and dry. I did, at quite a few times, feel I would slip on the floor in my flip flops.
What I said above about the change room I also feel with the water facilities. I was really excited to use them but when I got there I was underwhelmed. I didn't feel it was very spa-like facility; I felt like I could have been in the Y or at a hotel.
I used the steam room and did quite enjoy that.
The lunch, I had a standard 3 course lunch and it was OK; nothing special but I didn't expect a gourmet meal. I felt the vegetables had way too much oil on them which defeats the purpose in my opinion. The servers were quite nice.
My facial. I was very pleased with it. I had Coba and she was quite good. It was a standard facial and so I knew what to expect and wasn't let down. I have to say, her scalp massage was incredible!! She gave me good recommendations on how to maintain my skin.
I didn't come out of it upset, but I likely won't be going back, just because I wasn't comfortable with the facilities.
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