This rating is only for the deserts. Other hot food is great, however as good as all these deserts look behind the counter, I have yet to taste any of it fresh. I just got a giant cookie that was hard, stale and no taste. In the past I got a chocolate cake that was hard as if it been in the case awhile and before that, a carrot cake slice also with hardened areas in it. The hot grill food is delicious, but the deserts fall short on freshness.