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  • My daughter ordered the sausage, egg and cheese sandwich with an orange juice that already comes bottled. The orange juice tasted acidic like it was bad so i told an employee and he didn't apologize and just asked "what else do you want"? Then my daughter stated her sausage in the sandwich tasted weird so i took a bite, was disgusted and told her not to eat it! That's the picture shown with old nasty "sausage"! My bagel sandwich was hard as a rock and it had been toasted, old bread too maybe!??? I went to buy my daughter a cookie because her breakfast was ruined, and i spoke to the manager John and he literally just said "ok" and didn't apologize once!!!!! He didn't even come out from behind the counter to talk to me! No John it's NOT ok! And i still walked out of there with an almost $3 mitten cookie on top of the $17 a had already spent on the tasteless food. Sometimes all you want to hear is an apology! Instead i literally felt like he didn't care and even the next customer in line noticed it! I would think if he cared that he'd pull me aside so other guests didn't hear my complaint. But nope, John doesn't care.
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