I don't see how ANYONE could have a bad visit here. The staff is very courteous and make you laugh :) Today was my first visit and they all made me feel sooo comfortable that i even got a little drowsy. And Dr. Saint Jean is very very professional, he has a gentle touch and speaks very calmy and gently. He did a very thorough examination of my mouth, answered all my questions and set up a detailed treatment plan for my periodontal disease. I am 42 years old and for the first time ever in my life i am not afraid of the dentist and actually am very excited and can't wait to go back! Thanks Doc and staff!