I know it's rare but...
After being let down by our original reservation with another big name car rental company who changed the location of our car pick up last minute (the day before our travel) my hubby had to scramble and book another car from another rental place.. FOX came through.
We took the shuttle from the Phoenix Sky Harbor Airport to the car rental location. As we were making our way towards where the Fox counter was we were already dreading the long line that was formed in a snake line. When we got there, Yay! the long line was for Payless! There were 3 companies that shared the counter. I forgot what the other company was but Fox only had 1 customer ahead of us and there were two attendants behind the counter so we were immediately assisted by the second attendant. This was around 10:00p on a busy Friday night.
Anyway, we were able to get our reserved car. No hassles, no pressure on up sells, no hidden charges and service was friendly. They do require a $150 deposit refunded upon return of the car. 3 days with unlimited miles $81.29. Pick up and return from the car lot was easy as well. The car ran well and was a gas saver (first time driving a Toyota Prius). This isn't our first time renting with Fox but it is here in Phoenix location and we had a good experience with Fox this time.
Review #0606