If you enjoy long slow lines
20 plus people deep, If you enjoy being harassed by the women who are keeping the line in order this is the car rental company for you.
My wife and I have nicknamed this place Diss Advantage.
Online prices were good. Yes, that was true.
Super Slow service very true, two people help a line of 20 plus trying as hard as they can to sell you all the upgrades is also true.
Taking the extra five minutes to give out a map and explain the area is also true.
I personally can't think of anything more painful than to be in a line of 20 plus people only to it move to people and to have the counter person to give instructions in detail to get out of sky harbor to get on the 101 to head towards Glendale.
While we have a line monitor keep telling everyone that we only allow 50 miles a day per rental day and you should not have used a third-party vendor. BLAH BLAH Blah as she gets people to argue with her. The whole wait ended up at about 90 minutes. In the end, we had ordered a small car to get in and out of traffic, I think it was a Corrola what we ordered and we drove off with a 9 passenger minivan that's all they had in stock. I don't what to say but this place is as good as it gets for finding the absolute worse car rental agency in all of PHOENIX. My one suggestion is if you do book with them, double book with another company just in case you run into my same scenario you will be thrilled that you did. But maybe you like the challenge in that case you will love Diss Advantage