After looking for a quality safe online, for almost a month, I decided to walk into this store and just see what they had. What I found was a staff with a wealth of information and willingness to help. Krill, the sales associate I spoke with, spent time educating me on the differences in all the safes. He never once made me feel like I was asking too many questions or that he didn't have time to help me. This place is number one in customer service IMO. Thanks to Krill and TheSafeKeeper I have cancelled my order from a competitor and will be buying here. Do yourself a favor. If you want a safe, make this your first stop, not your last!