Bad experience and I am pretty sure a majority of their reviews are fake accounts. The guy was a total A-hole to me from the second I walked in the door. He kept snapping on me every time I asked a question about an $85 service I was having done for the first time with them. When I asked him to clean up my cuticles he became very upset and started to explain how time consuming the procedure already was. As if I give a Damn. It's his job. I'm paying him for a service! Needless to say, I ended up leaving. He charged me $10 to file my nails, put tips on and basically f**k up my nails. I will be returning to my old nail tech, Kitty at Modern Nails on S Jones so she can fix this stupidity.