They're pretty good. I used them for everything from oil changes to maintenance on my '07 Ford Escape . It ran good until the day I sold it. I now have a '09 Lancer Ralliart and I only take it there for oil changes. I started going here because of the convenience factor, my family uses them, and I got a discount on my oil changes. I just picked up my car from there and while I like the fact that they have always been kind to me and I can just dump my car and then come back and pick it up whenever...it seems like their oil change price has creeped up :-(. They were so busy too. I tried calling because they said they would call when my car was ready and 3 hours had passed. So, I tried calling them and got no answer, so we just drove down there because they normally have it done within 30-60 minutes. Sure enough, my car was ready to go. I went inside to pay and the phones were ringing like crazy. She was doing everything she could to keep up . That explains why I didn't get a phone call. I like supporting family owned businesses and would like to keep coming here for oil changes, but I think I will have to re-negotiate my price next time considering I know a place that is a bit further, but throws in a free car wash with the oil change for the same price! Like I said, I only take the Lancer there for oil changes. This car is my baby now and I will only do any other kind of maintenance or repair at the dealership.