I usually cut my own hair with much success, so when I decided it was time for an update, I was hesitant to try someone new. I was not disappointed! My appointment was with Betina. I called mid-afternoon the day before and I was accommodated with an appointment so soon after my call. Betina listened to what I asked for, asked my opinion before making any changes and the results are perfect! Next time my hair needs a pro's touch, Betina at Accent will be who I call!