Food is satisfactory but customer service is seriously lacking.
When I first visited Gourmet Gringos I experienced excellent customer service and had a delicious Chicken Tinga burrito. However my last three trips to this establishment have been less than satisfactory. On two occasions I called in advance to pick up my meal, both times I was told it would be ready in ten minutes, and both times when I arrived no one had even started making the food. On another occasion I had requested "no beans" and was given a burrito with absolutely no sauce.
Will be taking my business to Burrito Bandidos on Queen and Coxwell.