They stripped the threads on my new oil pan. They were the first ones to touch it. No one else could have done it. They claimed it was that way already but it was new and IF it was stripped so badly if it was already that way before I brought it in it would have leaked oil all over my driveway and I have no oil left in the car. Which wasn't the case it was new. When I confronted them on this they denied any wrong doing and said they had to replace the oil pan at a cost of nearly $500 or I'd have to get the car towed off their lot since it would no longer hold oil! I had my car towed and fixed at half the cost. Their dishonesty was shocking even after I presented them the proff of their wrong doing.