You did my hair for free???!!! You mean I had to inconveniently come back 3 separate times because I was in tears after you screwed it up, made it brunette and had to fix it? Not to mention, you slopped all the color all over my forehead and the chair I was sitting in still had someone else's hair on it. Look honey, I used to have my hair done in Laguna Beach, CA at the St. Regis. I know what a good job is. You should be banned from coloring hair. A good colorist gets it right the first time. You are delusional if you think that correcting what you screwed up in the first place should be considered "free work." And furthermore, your comment about my Mother asking for her money back or using a stolen credit card is slander and a bold faced LIE! You received a call from the bank confirming it was in fact Mary using the card for security purposes. My Mother has a 22 year career with a government agency and has never stolen a thing in her life. All she wanted you to do was fix what you messed up. My new hair lady saw the shoddy job you did and her jaw dropped. You left cheetah spots all over her hair. Your lies and defensive comments only reaffirm that you are not only a crappy hair dresser but a miserable human being. Fact of the matter is, you SUCK at doing hair and shouldn't be allowed to touch anyone's hair with bleach, EVER!!!