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| - I have been to Rodeo Brazilian twice now; once last year (see original review 2/1/16) and once Dec 2016. Sadly there was a huge difference in quality that prompted me to write a follow up review. On our first visit everything was perfect; in describing the experience to friends I compared it to other locations I had visited in Niagara Falls, New York, North Carolina etc., and went so far as to say this was maybe the best one yet. Not so much on my most recent trip.
The problems started with the Pao de Queijo, those heavenly little lighter-than-air cheesy puff balls of goodness. I love those things. Imagine my disappointment when they were leaden, thick, heavy, and every single one of them was burnt black on the bottom, even the additional ones we requested in the hopes that they'd be better. There were no yummy garlicky mashed potatoes or sauteed mushrooms, sadly, just the fried bananas, some french fries, and rice/grains stuff. Next was the service. It was decent last time, but this visit the hostess seemed to think it was a burden to acknowledge people and answered two telephone calls before addressing us, and there was a notable inattention to drinks etc. This I could deal with, if the meat had been the same amazing quality as last time, but no. The only thing that was palatable was the first item brought to us, never to be seen again, a delectable little lamb chop. Everything else was substandard; flavoring was off, steaks were overcooked, there was none of that melt-in-your mouthness that made our last trip so memorable. Where was that write-home-about porchetta?! Even my 8-year old commented that the meatballs didn't taste as good, and wouldn't touch the french fries. It was a very quiet slow night, surprising for the Friday before NYE, but the meat still should have been flowing.
Kudos to the gentleman who was making drinks and making sure customers were taken care of (a manager? owner? helpful bartender?). He was very pleasant and sincere, and that was appreciated. However, we will not be returning until I hear that additional changes (for the better) have been made.
1/5/17 - Update - The helpful bartender/manager called me himself to apologize and asked us to come back and give them another chance. I was incredibly impressed by this personal touch and attention to his clientele. Jenny and I will definitely be taking him up on his offer, and I look forward to writing a happier update after!
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