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  • Buyer beware. Not only are they very expensive but they do not stand by their work. I paid hundreds of dollars for a pair of glasses that I have only had for a few months. For some reason the anti-glare coating is now flaking off of the left lens. I brought them back in thinking they would help to resolve the issue. Nope. They did not care, they would not stand by their work. They told me I needed to buy a new pair of lenses. My previous pair lasted years, these made it only a few months. They are obviously overcharging and then selling the consumer a bad product. Go literally anywhere to buy glasses then LensCrafters. Update: I called the corporate office to talk to them about what happened. I was told the regional manager would call me within 24 hrs. The next day I received a call from the store and they let me know that new lenses were ordered. I now have replacement lenses at no cost and can see again.
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