Great concept. Take your dog and drop him off. The dog is given time to adjust and settle down with other dogs before the grooming starts. The entire process takes hours and you get a tired happy doggie back.
The cut that my 2.5 year old Morkie gets is always excellent. His hair is far too beautiful to take it to a place that basically shaves him down. He comes out like a sculptured piece.
The the dog loves going there. When we walk by he always stops to look in.
It is tough to get in as a new cutomer but worth it.