Renovated and it's even worse now.
Worst staff and McDonald's in the entire city. The managers (two Asian dudes) try their hardest to deal with undoubtedly one of the most trying locations in the entire GTA. They at least apologize for when the food is wrong or takes too long, although they're still not overly friendly (I get why, it doesn't make it okay when I and other guests are being friendly, but I get why they're in that mood).
Today I ordered the two Big Mac or McChicken and two medium fries deal and I'm waiting for it for 20 min. Everyone else around me is waiting a ridiculous amount of time also as some sketchy guy walks around the lobby area cursing and barking obscenities at no one but everyone all at the same time, but I'm watching as everyone else but me walks off with their food. Finally I ask where my meal is (the staff have seen me standing there the entire time) and turns out, it's been sitting there getting cold on the staff side of the counter and no one called it out, bothered to tell me or ask if I've gotten my food yet. This happens basically every visit, regardless of the day or time of day. Every employee looks like they hate their job and treat the place like it's their hang out joint. I realize it's a bad location but can't decide who's worse behaved; the staff or the riff raff who make their home here. The two Uber eats guys who I saw there during my wait in line looked like they'd rather dip their faces in liquid nitrogen than stand there for another minute.
Where is the zero stars option??