Update - I was told that my itemized receipt was "in the mail" for nearly 2 weeks and it finally arrived yesterday and it wasn't a receipt at all, it was a bill. A bill that didn't even reflect the payment I have already made nothin...I am so fed up with this absurdity. I have been working with Brooke D. from Accounting for almost 2 months now and still no documents showing details on the money I have already sent them.
Don't do it folks, it is noting but one HUGE headache.
PS Amanda - I am not wasting my time reaching out. Please feel free to have someone from your office contact me. Brooke D. can let you know how to reach me.