Have been here twice for dinner and brunch now and I'll admit this is the only location I've been to and certainly hope their other locations are better.
I don't know what it is but the service is below par here. Servers are sloooooow, not friendly, and don't pay attention to their customers.
The food, well it's a bit pricier than OJ's, but portions are smaller and the quality is meh... By meh I mean my pulled pork sandwich is extremely messy and left a puddle of oil and juices on the plate and fries are uber soggy and looked like they were frozen and not fresh cut fries.
Oh and another thing that really bugs me about F&B is the ladies "book club" special only for ladies??? Pssssh!