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  • When I dropped off my prescription in the morning at 9am the pharmacist said they would text me when it was ready, which they did. You can imagine my upset when I return around 5pm only to be told one prescription was not ready and they needed to speak to the Dr first. Also, I couldn't hear the lady she was speaking through the drive thru box instead of the phone intercom (which the guy in the morning used just fine). I returned home with the antibiotics for my 2 year old only to realize the pharmacist Cindy filled a TABLET prescription for a toddler. This is the second time I have had an issue with this pharmacist incorrectly filling a prescription for my family. When I returned at 745pm to pick up the corrected prescription, Cindy spoke to us through the non-broken intercom. Someone teach the other lady how to use it! Cindy also gave me the worst apology I have ever heard (oh wait, I heard the same one from her before) "I am human and make mistakes and well, it's Walgreens and we get busy". Well let me tell you something, Walgreens, if your pharmacist has made two medication mistakes with my family, then how many has she made with others and will continue to make? We will be transferring to Target. Not risking that nor looking for a terrible, non sincere apology. If my daughter would have choked on the tablet guess who would have had a lawsuit? Thankfully I am smarter than the medically trained pharmacist.
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