Food- 4.25
Service- 1.00
We had a reservation for 12 for a casual business dinner. It was moderately busy-- a few open tables. It took 45 minutes to get our server to take our dinner order. It was very difficult to get our server's attention throughout the evening. We waited on drinks so long that we ended up re-ordering from the bartender. One person from the group re-ordered her drink twice and never received it. Really bad service, which is unfortunate because we really like to award good service!
The food, once it came, was excellent. Everyone was happy with their order- flavor, portions, offerings. Sadly the service (or lack thereof) means we won't be bringing our big groups back here. It really seemed like the server was out of her element.
Update: a member of my party shared the experience with a manager and she adjusted the bill to compensate for the service. That earns an additional star from me.