Let me start by saying the acai is a 5 star. I love this place. But the customer service is terrible. There were 5 kids working and I got my bowl fairly quickly (although my order was wrong but I didn't mind really) 30 minutes later and we were STILL waiting for my husbands. We watched 2 employees make their own orders and leave before working on customers orders. It was just a bunch of kids kicking it together, not people who took their jobs seriously. Shout out to the kid for giving us our money back and making the situation right while his friends goofed off though! Thanks bro!