I got here a little before noon, no one was in line ahead of me but it looked like they had quite a few Togo orders. They worked on the Togo orders before helping me, which it seems like they should have one person working on the Togo orders instead of three people working on them. My friend had her daughter with us and she needed to use the restroom, since no one was helping us she took her daughter to the restroom. The cashier had to come and help me after I was waiting for few minutes. When my friend came back with her daughter, she tried to order her food and the cashier told her that she would now need to wait at the end of the line that grew to five more people. I was taken aback by that seeing we were Both waiting for quite some time before being helped. The food was great, very fresh and great flavors. The tea was flat, could tell it was not fresh. The staff was very friendly but they need to figure out better system to manage people in store and the Togo orders.