Pretty good SDM for being right downtown. The staff are usually about as friendly as they normally are at Shoppers. Take that how you want.
I've used the pharmacy service a number of times and while they are not the friendliest people in the world, they are quite professional and willing to help.
The Good:
1. Location. Finding a good SDM downtown can be challenging but this one is a one stop shop in a great location.
2. Size. The size of his location is great - not too big, not too small - and with the added bonus of an OK sized grocery section.
The Bad:
1. Lines. Because of its location, there is constantly a line up both at the cash and pharmacy - best not to go at lunch hour as it is about 3x worse.
2. Stock. They tend to be out of stock quite often but the good thing is there are lots of other locations not too far.
Recommendation: shop here during the off hours if you can help it and the pharmacy team is quite helpful.
If you go during lunch time, it may be a bitter pill to swallow...