This is a chain and I've been to the Phoenix location, Chandler and Vancouver many years ago. They're all pretty much the same so you can expect a certain level of service and quality but you'll forfeit any local character or anything particuarly distinguishing.
That being said, the food is above average. A wide variety of cuts of steak and a variety of preparations so it may take you some time to decide. They also serve some seafood and poultry but if you or someone in your party does not partake in red meat, it may be best to skip this place altogether.
Anyway, I started with some well prepared calamari. The calamari here is served with a cream sauce (almost like sour cream???? Not sure) as well as an Asian-style ginger sauce. Nice twist on this, instead of the marinara or jalapeno cream or dill sauce.
I had a well cooked baseball sirloin with a side of asapargus. I left satisified and unable to finish my meal. I will say that you get a lot of food for what you pay, so this place is definitely good value in my opinion.
Bottome line, The Keg would probably not be my first choice when there are so many great local establishments with better food and more character. However, I recall my visit to The Chandler location. I had family in from out of town and i didn't know any good local places in Chandler to visit. I was familiar with The Keg and figured I couldn't go wrong in that particular situation. That, in my opinion, sums up the best time to enjoy a bite at The Keg