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  • I've been a long time customer of Red Robin's throughout the us and while some are better than others, this location is sadly the worst I've ever come across. My first visit there back in December with out of town guests (grandkids in tow) was a very expensive and unsatisfactory experience. Not much was correct or edible about our $160 dinner. Fast forward to today. My guests were another grandchild and my daughter. It started off sketchy when we ordered our drinks which consisted of a lemonade, an iced tea and a chocolate milk. The lemonade was watered down, which indicates they need to refill the syrup, and the iced tea tasted like burned rubber or plastic. After letting our server know, and not getting so much as an apology, my daughter ordered a coke and I requested a hot tea and a glass of ice. Next, was our meal... my daughter wasn't asked until after we were completely done with our meal if she'd like more fries, and my avoCobbo salad was missing the avocado, and the chicken was charred and dry. I told the server about the avocado and she delivered 3 skinny avocado pieces, again, without so much as an apology. The tomatoes in the salad appeared to have been diced a few days ago since they were mushy and not the right color. The table was never cleared of the iced tea and lemonade that we had replaced. And the food overall was again below mediocre. As much as I have enjoyed Red Robins in the past 30 years, I will never again attempt to give this one another chance. I've thrown enough hard earned money away giving this one close to my home a chance to redeem themselves. This Res Robin gets an F in my book. You would think, with as many good restaurants in that immediate area, they'd try a little harder to please their customers.
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